Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as:

• Account information (username, full name, role)
• Document metadata and content
• System usage logs and audit trails
• Print request and acknowledgment data

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our document management services
• Process document approvals and print requests
• Maintain audit trails for regulatory compliance
• Ensure data integrity and security
• Communicate with you about system updates and issues

3. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes role-based access controls, session management, and secure file handling.

4. Data Retention

We retain your information for as long as necessary to provide our services and comply with regulatory requirements. Document audit trails and print logs are maintained according to pharmaceutical industry standards.

5. Regulatory Compliance

Our system is designed to comply with pharmaceutical industry regulations including FDA 21 CFR Part 11, EU GMP Annex 11, and other applicable data integrity guidelines.

6. Your Rights

You have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your data (subject to regulatory requirements)
• Object to processing of your personal information

7. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact our support team.